FAQ - frequently asked questions

Aktuelle Information [LINK!] von FF STADTFÜHRUNGEN e. K.

The events will take place regardless of the weather. Please ensure you wear appropriate clothing! In case of rain, we will ensure that you do not get too wet.

• Public tours are suitable for individuals or couples
• You can find our public tour dates here
• Discounts are available for students and Cologne Card holders
• Children under 10 years of age are free when accompanied by an adult
• Tickets are also available from KölnTicket or in KölnTicket shops

If you purchase tickets through KölnTicket, KölnTicket is your point of contact, e.g. in the event of cancellations.

For groups of five or more people, a private group tour on your preferred date is recommended. We would be happy to provide you with a personalised, non-binding quote. Please use the group enquiry form.

• The meeting point for public tours is listed separately for each tour: Meeting points
• The meeting point for individual groups is usually the station forecourt 1 in front of the entrance to the Deichmannhaus (3rd light column from the cathedral); it is always indicated in the offer/order confirmation
• Group rallies start at Theo-Burauen-Platz - near Cologne Cathedral

• Our city tours usually last around 1½ hours
• A brewery tour lasts around 2 hours
• Some compact tours last 1 hour or 1¼ hours
• Shorter or longer tours can be arranged on request

Our public tours start punctually. Guides will wait for individual groups for a maximum of 25 minutes. Please contact us by telephone if necessary.

• You can book and pay for public tours online in the ticket shop.
• If you would like to use a voucher, please register briefly by e-mail.
• For individual group tours, you will receive an invoice by e-mail for sustainability reasons. In exceptional cases, you can pay in cash on site instead of by bank transfer.

Prices and dates for our public tours in German!

Discounts:

• School pupils, trainees, students
• Children under 10 years of age accompanied by an adult are free
• Cologne Card holders
• All prices include statutory VAT

The prices for individual group tours can be found under the respective tour.

Discounts:

• School pupils*, trainees, students (on regular tours)
• Special prices are available for school tours
• All prices include statutory VAT

Cancellations and rebookings are subject to processing fees:

• More than 42 days before the start of the event: €30 (gross)
• 42 to 21 days before the start of the event: €50 (gross)
• From the 20th day before the start of the event: 50% of the event price
• From the 14th day before the start of the event: 70% of the event price
• From 48 hours before the start of the event and in the event of no-show by the customer: 100% of the event price

In the event of cancellation, please contact us by email first! You can also find the same information in our Terms and Conditions.

Our gift vouchers for a public city tour for two people are transferable and valid for at least 3 years from the date of purchase.

The former breweries in Cologne are now pubs or brewhouses and form an important part of the local gastronomy. Today, most of the brewing takes place outside the city. We therefore visit the historic brewhouses – now pubs. During the tour, you will hear interesting and humorous anecdotes about Cologne's beer history. We will also explain the specific brewing process of Kölsch and how it differs from other types of beer such as Altbier or Pilsner-style beers.

• For individual group tours, the Kölsch consumed is not included in the price.
• You can drink as much Kölsch as you like at your own expense.
• Our public ‘Typical Kölsch’ tours include two Kölsch or soft drinks each.

Depending on the situation, we select three breweries from the following options. The following breweries are included in our programme: Gilden im Zims, Brauerei zur Malzmühle, Peters Brauhaus, Dom im Stapelhaus, Bierhaus am Rhein (Päffgen), Brauhaus Sion, Früh am Dom, Brauhaus zum Prinzen (Gaffelhaus) and others.

We are happy to take individual requests into account where possible. However, we cannot guarantee that seats will be available.

Was sollten Junggesellenabschiede in Köln beachten?

• Eine rechtzeitige Buchung und Mitteilung von eventuellen Änderungen ist erforderlich
• Oft werden Reservierungen nur bis ca. 20:00 Uhr und dann wieder ab ca. 20:00 Uhr angenommen
• Informationen rund ums Essen und Trinken

• Im Rahmen unserer öffentlichen Führung „Typisch Kölsch“ sind 2 Kölsch bzw. Softgetränke im Preis inklusive
• Bei einer individuellen Brauhaustour ist das Kölsch nicht im Preis enthalten – auf eigene Kosten können Sie während der Führung jedoch so viel Kölsch verzehren, wie Sie möchten
• Was heißt „Servicepauschale“? Für eine Servicepauschale (je nach Rechnungshöhe 45–95 €) übernehmen wir zunächst die von Ihnen vor Ort quittierte Brauhaus- oder Restaurantrechnung. Im Anschluss an die Tour erhalten Sie von uns eine Gesamtrechnung, welche neben den Tourkosten die Pauschale und die konsumierten Speisen und Getränke beinhaltet. Bitte buchen Sie diese Leistung rechtzeitig im Vorfeld.

Eine fundierte Auswahl an Sehenswürdigkeiten und Attraktionen finden Sie in unserem Online-Reiseführer.

Viele Fragen werden auch in unseren allgemeinen Geschäftsbedingungen beantwortet.

Wir gehen sehr gewissenhaft mit Ihren Daten um und garantieren Ihnen, dass wir Ihre Daten nicht an Dritte weitergeben. Weitere Informationen finden Sie in unserer umfassenden Datenschutzerklärung.